Customer Feedback

It is clear that our customers increasingly want to plan scaffolding solutions themselves within their own CAD environments. Therefor a wide range of CAD systems are used. So we decided in favour of the Multi CAD Component Library from CADENAS as a comprehensive solution that would provide us with the broadest possible base.

eCATALOGsolutions is the best technology available in the market today… PHD is a very happy CADENAS customer.

The goal was to save time on both sides. With the configurator by CADENAS, the customer gets the response to his question immediately, while SOUCHIER can concentrate on the more difficult cases due to the reduced amount of inquiries.

Decisive reasons for choosing CADENAS was the high reach of our 3D CAD data in our strategic business areas and worldwide contact to potential new customers. To us an Electronic Product Catalog, in connection with the 3D CAD model download portal PARTcommunity, is the perfect possibility to provide our international target group with our products and design data in the most uncomplicated way.

We never expected such a significant increase of more than 300%, which shows we delivered what our customers wanted and exceeded our own expectations as well.

The Electronic Product Catalog and the 3D CAD models are an excellent presentation of our products. Both our customers as well as our sales department benefit from this form of providing information.

CADENAS is always looking for customer solutions. You never have to be afraid of a standstill when working together with the software developer from Augsburg. That creates trust!

Rose+Krieger has been a CADENAS customer for 18 years. It is great to see how the eCATALOGsolutions technology has been continuously developed since 2001. Now we are able to offer the highest product configuration variety as in the case of our workplace systems, in a simple selection form to our customers. The first orders were placed shortly after the launch of the online configurator. This has successfully confirmed our project as a sales-supporting measure.

Together with the CADENAS team of experts, the RK Rose+Krieger PARTcommunity portal was extended with a new product configurator for our linear units to improve customer service. This enables engineers to easily assemble the desired linear unit as needed, with plausibility checks in the background.

We understand that nowadays it is more important than ever that our customers can assemble the products themselves according to their needs, integrate the product data quickly and easily into the design and thus significantly improve their time-to-market. With a product configurator for our standard conveyor rollers, which we have implemented with CADENAS, the specialist for the digitization of technical product information, we are now in direct contact with engineers and designers in addition to the buyers. From our point of view, they are ultimately making the choice for the components.

SMC has been working for years now on a global basis with CADENAS. Therefore, our configurator is also adjusted to the market strategies of each SMC subsidiary. The cooperation has always proved positive, this is why the current project has been successfully implemented together.

Already in the past, we have supported our customers not only in CAD but also in CAE planning with extensive technical and commercial product data. These were partly created in-house, partly together with external service providers. However, updating the product data was time-consuming and error-prone, since on the one hand various data sources and on the other hand also different output formats had to be supported. With the CADENAS solution, we now collect all the necessary information in a central location and further prepare it there into the standardised ECLASS ADVANCED format if required. This enables us to ensure that the digital product data for all common CAD and CAE systems is consistent and up-to-date as a digital twin. In this way, we optimally cover customer needs and can also react flexibly to new requirements in the future.

Formerly, customers had a tough time gauging size and scale of our products, which made selecting the correct part for their application difficult too. We would provide dimensions but often that wasn’t enough. Sometimes we would end up sending physical samples, which is very inefficient and costly. Now, the customer gets to digitally ‘touch and feel’ the product before they buy. The instant 3D visualization is a great way to preview the product, and the native 3D CAD model is the perfect way to test it digitally in a specific environment.

Focus is on the benefit for our customers. Saving time, simple handling and the completeness of CAD data are the big advantages the configurator offers. The processes are fully automated in the background.

RK Rose+Krieger has been cooperating so closely and successfully with CADENAS for many years now and working continuously on optimizing the RK Rose+Krieger PARTcommunity portal.

Through CADENAS, there is finally a system on the market that offers us the possibility to integrate not only CAD geometries, but also kinematic functions, collision analysis, stroke variations and much more.

The high download numbers of our PARTcommunity portal confirmed that we should continue to increase the number of mk products in our CAD product catalog.

The 3D CAD catalog allows engineers to place our models in their designs faster without compromising quality. We want to spend more time solving our customer’s problems and not waiting for models to be generated.

Thanks to the download portal, our aim is to be involved with our products directly in the planning process.

We want to support our customers to generate technical documentation. They together with our new, free of charge service will not only be able to illustrate solutions which are in need of explanation, but even be able to select on the screen the appropriate products via the Lapp 3D CAD catalog.

With the catalog extensions we can meet the exact requirements and needs of our customers. We already have an Electronic Product Catalog but received several customer requests for woodworking, and so we turned to CADENAS again. We especially appreciate the communication, implementation and straightforward way CADENAS works.

CADENAS provided a good level of support throughout the project and that was something our old system was missing. It is great to work with a highly motivated company that is always looking to deliver new and innovative technology. For example, we love the Microsoft HoloLens which would allow our customers to interact with our products in a virtual augmented reality providing huge communication benefits. This really shows that CADENAS is keeping up with the technology on all fronts.

With its established software technology, professional consulting and project management support, CADENAS was able to make a major contribution to the implementation of our 3D CAD catalog.

eCATALOGsolutions has won the benchmark because it is the only system capable of supplying the desired export formats (extremely high quality from native formats and intelligent parts with optional additional data) and also flexible further export options. The maintenance capability was also important.

Focus is on the benefit for our customers. Saving time, simple handling and the completeness of CAD data are the big advantages the configurator offers. The processes are fully automated in the background.

The cooperation with CADENAS as CAE data producer and data manager brings us excellent data quality and successful data publishing on several web-based platforms. Well thought-out processes enable our customers to receive CAE data usually within 24 hours of the request.

In the past we spent much money for Fairs and Exhibitions. With the electronic online product catalog we are able to save a lot of money in this field as the acquisition now takes place automatically. More and more customers find us. In the past we had to look for them.

The 3D CAD catalogs by CADENAS enable M + S Hydraulic customers to find the product that they need and the suppliers from which they can get it quickly. They save time and development costs. For us, the Electronic Product Catalog is a faster, easier and most cost-effective way to reach potential customers.

We consider a 3D CAD catalog as a step towards Industry 4.0.

We saw our downloads double overnight when we switched to the CADENAS 3D CAD catalog. The wider variety of formats and configurable options are key to the increase. With more options, we’re able to meet the exact needs of a larger audience.

Due to the possibility to visualize the products with eCATALOGsolutions in 3D and by shifting and turning them from all sides in a simulated reality, the customer gets a complete overview of the product.

In the area of CAD models, in connection with the configuration of SNR axis systems, the only possibility for the special requirements of our company was this software solution and so our choice was the forward-looking concept of CADENAS.

The response from our customers was generally positive, and our key-account customer in particular, recognized how much they will profit from and end-to-end workflow from CAE to CAD with corresponding Wizards.

In close cooperation with CADENAS GmbH, Balluff GmbH has greatly expanded the EPLAN macro library. The high-quality 2D and 3D EPLAN data are always delivered quickly and reliably. Having one competent partner for our data demands helps us to manage the different formats and platforms and provide the information our customers expect. Togehter with CAD data, the EPLAN data are available for download both on the EPLAN Portal and on the PARTcommunity Portal.

We researched the suppliers for optimized CAD product solutions available on the market. The eCATALOG solution from CADENAS was able to fulfill our requirements for a digital CAD product catalog in an ideal way.

We can now include our part numbering information directly in the CAD model. It’s particularly important to our customers because it improves order accuracy. Any system based on IGES or STEP simply can’t do that completely.

We were given excellent advice and support from CADENAS and we are looking forward to using the new e-catalog, which will also be a huge benefit for our customers.

This effort is customer driven. Customers really want access to our product CAD data without drawing it themselves. All of our customers design on CAD. And they’re ready to accept our data. This is a value added service that our customers need.

Our customers really appreciate the opportunity to receive our CAD data. It saves them time. And, we get a clear picture of the active customers in our marketplace. We can see a clear relationship between downloads of a part number by a prospect and orders placed for that same part number.

With this new tool, Bel is making user experience our top priority. Our goal was to make the website easier to use. With more resources available for design engineers, we know these new features will streamline their component specification and design process.

It's a difference like day and night between our old solution and the new CADENAS Electronic Product Catalog. The next step for us is to integrate the digital product catalog directly into our website.

The detailed electrical Connector system information available in CADENAS allows Capital customers to download parts and immediately realize the automation and built-in design rule check benefits of the Capital E/E suite. Easy access to intelligent symbols, detailed wire fits information and Terminal/Plug/Seal relationships saves many hours of manual data entry and greatly reduces the E/E development time.

The Multi CAE solution from CADENAS enables us to provide our customers with high-quality product information in Siemens Capital format.

CADENAS offered us the most comprehensive package for the further expanding and perfecting of our customer service. We consciously chose CADENAS. The expertise of the employees and the well thought-out, future-oriented portfolio appealed to us very much.

When we release a new product, many customers plead with us to offer the design data via the library as soon as possible. That is a clear indication to us that the library is valuable and it drives sales. No question about it.

Each download is a foot in the door for us. The catalog provides us with more ways to connect with the customer throughout the design process. Our logo is embedded onto the model and the product metadata is preserved within the native CAD model and the bill of materials. That data leads the customer back to us when the project moves from the design stage and into the procurement phase.

The benefits of this solution from CADENAS is to enable design and engineer teams to reach Güvenal products faster and easier.

CADENAS, is one of the leading manufacturers for 3D configurators, electronic product catalogs and online marketing and the only supplier who was able to create a PDF data sheet for us that meets our complex and specific requirements.

Engineers now have the ease and convenience of downloading the files themselves without having to take time out of their busy schedules to contact us. And it saves us the manpower of having to provide CAD models or prints on a one-by-one basis.

With the PARTcommunity solution, the sales of our components increased by 30%.

Before launching the new configurator, customers would send in a download request to our draftsmen, via email. Now customers can configure the exact product they need on-demand by accessing the BIM or CAD product directly from our website. It’s a faster and more accurate process overall.

Especially in the current time of this exceptional situation and social restrictions, the investment in digitization and solutions such as the product configurator of CADENAS pays off.

Our products simply have to be there – in the right amount, in the right quality, at the right place, at the right time. Thereby, the Electronic Product Catalog supports us.

In close cooperation with CADENAS GmbH, Balluff GmbH has greatly expanded the EPLAN macro library. The high-quality 2D and 3D EPLAN data are always delivered quickly and reliably. Having one competent partner for our data demands helps us to manage the different formats and platforms and provide the information our customers expect. Togehter with CAD data, the EPLAN data are available for download both on the EPLAN Portal and on the PARTcommunity Portal.

Our product data is used by our customers in both mechanical and electrical development. Therefore, it was important for us that our product data is also optimally available for electrical design in different standards. Thanks to the support of CADENAS, this could be implemented without any problems. We just had to provide our existing product data and CADENAS neatly enriched and classified the data according to the requirements. With this data, extensive ECAD and MCAD data can now be generated. In that way, we now also comprehensively cover the needs of our customers in electrical planning.

Engineers’ mode of operation has significantly changed in the last few years. Today it is matter-of-fact that CAD models of products are offered for download on online portals and are then downloaded by buyers.

We’re taking a process that took up to two-weeks’ time and dropping it down to seconds.

We picked CADENAS because of their excellent support and the rock-solid stability of the eCATALOGsolutions Electronic Product Catalog platform. eCATALOGsolutions is the most durable solution available and always stays current with the newest formats and market trends.

For small and medium-sized companies, it is important that such a solution not only meets today's requirements but also grows in the future. We searched the market and compared some suppliers. However, the CADENAS solution best fulfilled our requirements.

We want to support our customers in the creation of technical documentation. With our free PARTcommunity, they can not only better illustrate solutions requiring explanation, but thanks to the 3D visual appearance select the perfectly fitting Lapp product.

The workload for NTN-SNR has also been enormously reduced by the CADENAS product configurator. Our designers previously had to create all CAD models manually according to customer requests, and that took a whole lot of time.

Even though the product configurator from CADENAS is set up in the background in a complex manner, using it is extremely easy for our customers and our sales staff. Less than one working day is needed to train our employees.

The sales team is taking advantage of the leads produced by the eCATALOGsolutions technology, and have realized the value of them. The percentage of these downloads that provide us with an introduction to a new customer is incredible.

Afag gave an impressive demonstration at the MOTEK with their innovations, in particular with a 3D and augmented reality presentation, showing that Afag is leading in the quality of their products as well as having the latest computer technology. Afag and CADENAS complement each other as technological leaders at the highest level.

They provided a good level of support throughout the project and that was something our old system was missing.It is great to work with a highly motivated company that is always looking to deliver new and innovative technology. For example, we love the Microsoft HoloLens which would allow our customers to interact with our products in a virtual augmented reality providing huge communication benefits.

Already in the past, we have supported our customers not only in CAD but also in CAE planning with extensive technical and commercial product data. These were partly created in-house, partly together with external service providers. However, updating the product data was time-consuming and error-prone, since on the one hand various data sources and on the other hand also different output formats had to be supported. With the CADENAS solution, we now collect all the necessary information in a central location and further prepare it there into the standardised ECLASS ADVANCED format if required. This enables us to ensure that the digital product data for all common CAD and CAE systems is consistent and up-to-date as a digital twin. In this way, we optimally cover customer needs and can also react flexibly to new requirements in the future.

Our customers are completely and totally over-the-moon about this. They can also easily see how this is going to exponentially improve their quality of life in terms of designing around our products.

The decisive benefit of the electrical components depends on the quality and data integrity. The potential for companies is greatest when the electrical components directly support the routing programme used. We at Siemens NX see an excellent integration of CADENAS components here, as these components are directly integrated by our NX routing software. Attributes, routing ports are already available, so a fast and effective use of the parts is guaranteed.

In the framework of our ten-year cooperation with CADENAS, we have achieved many new development steps for our product catalog. We have been able to excite our customers with a lot of great innovations over the years.

The greatest advantage of our product configurator lies in the preparation of offers: What previously took us two days to complete can be done now in a matter of minutes.

CADENAS replaced our entire 3D CAD model catalog in 9 months, and now the CAD models are dynamically generated in real-time on their servers and instantly available in 150 current formats.

Over the last 12 months we’ve seen a 230% increase in CAD downloads and a 30% increase in sales leads from the website.

This simple, standalone system requires no CAD access or previous engineering experience; they download and start creating in minutes. Designs will be more accurate the first time and iterate much faster. One of my favorite features is how all of the fasteners and connectors are automatically generated for the design and everything is added to the BOM.

We already have classified our products in our PIM system according to ECLASS ADVANCED. This product data status we simply import into the CADENAS digital product catalogue. This way we can generate our digital components for all CAD and CAE systems out of one database. The multi-CAD capability of our digital product catalogue ensures that we can provide a valuable service to both our mechanical engineering and electrical planning customers and just have to focus on ECLASS, as the only data standard.

As a manufacturer of gear pumps, we have succeeded in making it possible for engineers and purchasers to select and configure all of our products online and then import as a 3D CAD model directly into their design in the respective CAD software.

Thanks to our product catalog, we no longer have to manually create the 3D CAD models for our customers in the desired CAD formats, which saves us a lot of time. We are very satisfied with our cooperation with CADENAS. We especially like the good advice and implementation as well as the competent contact persons at CADENAS.

Providing 3D models is massively important – our customers need 3D files they can test in their design. The portal now provides quick and easy access to the information they need when they need it.

Primarily, we want engineers, planners and architects to have a significant influence on the choice of the chimney at the beginning of the planning process. With an Electronic Product Catalog, working as a 3D CAD library, this is a lot easier, since data is always up-to-date and correct.

CADENAS, is one of the leading manufacturers for 3D configurators, electronic product catalogs and online marketing and the only supplier who was able to create a PDF data sheet for us that meets our complex and specific requirements.

Today, the Schneider Electric Motion Deutschland’s CAD product catalog encompasses about 98% of our entire product palette.

We are known for our 24 hour sample model, but we are now accelerating that by providing digital samples within 24 seconds.

It totally paid off to make the access for customers to product information as simple as possible. CADENAS‘ software solution eCATALOGsolutions also supports us to speed up many internal processes and use our capabilities more effectively.

The instant 3D visualization is a great way to preview the product, and the native 3D CAD model is the perfect way to test it digitally in a specific environment.

The aim of the cooperation between CADENAS and Siemens is to support manufacturing companies by improving the flexibility and efficiency of their design and production processes, helping bring products to market faster. This consistently increases efficiency, minimizes the error rate and significantly shortens development cycles. All in all, this means a sustained increase in competitiveness for companies.

CADENAS was the obvious choice due to the ease with which we could embed configuration technology and CAD downloads into our existing website.

They provided a good level of support throughout the project (…). It is great to work with a highly motivated company that is always looking to deliver new and innovative technology. (…) This really shows that CADENAS is keeping up with the technology on all fronts.

For Samtec, 3D model accuracy and reduced download times were essential. CADENAS brought those capabilities to the table.

We are convinced that we can support architects and planners even better with this step. Thanks to the plugin developed by CADENAS, our BIM catalog is also directly accessible from many drawing programs. This improves and simplifies the workflow on the planning level tremendously. Our BIM catalog will now be successively expanded, supplemented with missing products and kept constantly up-to-date.

The 3D CAD portal from DOCERAM will be the interface between CAD designs and simulations in the future. Digitalization allows CAD data to be integrated quickly and cost-effectively. Now innovative components and assemblies made of ceramics and high-performance plastics can be configured quickly and easily.

Our new Electronic CAD Product Catalog offers high flexibility to respond to specific customer demands and optimize our internal processes.

In the Digital Built Environment, product manufacturers play a vital role due to the quantities of information they possess for use in all stages of a project. Manufacturers must utilise technology for digital product delivery to ensure we can produce, maintain and serve digital assets/objects that are in every way as good as the physical products we produce. Ensuring they meet user requirements, with interoperability at the core.

We have known CADENAS for a long time. In our internal design, we often work with components form diverse electronic catalogs. Moreover CADENAS is one of the few providers of 3D CAD objects for mechanical engineering (plant engineering) as well as architecture (BIM). This way we kill two flies with one stone.

For ten years we have been cooperating with CADENAS, achieving many successful developments like the CAD product catalog, the offline CD ROMs, the product assistant, the 3D PDF data sheet and the joint trade show appearances at the EuroMold. In the past years we have been able to inspire our customers with many exciting innovations.

Since releasing the native CAD catalog with CADENAS, we have ascertained that 10x more parts are being downloaded.

The Electronic Product Catalog and the online download portal of CADENAS are an interesting and very important marketing instrument for our company with which many internal and external processes were improved.

We only hear positive feedback from our customers. With the CADENAS solution we are ideally prepared for the digital age and can offer our customers the maximum service.

With the new 14 language CD-ROM attached to our paper catalog, we are providing our customers with all the important digital CAD data of our products and are thus simplifying their constructions.

BIM is one of the most important developments in recent years, especially in railway station planning. That why it was soon clear to us that we need to digitalize our products for the planning process, in order to meet the BIM requirements of today and tomorrow. We therefore wish to expand our pioneering role and customer service.

It was critical for our customers to get CAD data fast, 24 hours a day, from anywhere in the world, in the format they want. It also still had to retain all of the essential product information. We needed something that was leading edge technology on all fronts, so we looked on the market and CADENAS came out as the best.

We never expected such a significant increase of more than 300%, which shows we delivered what our customers wanted and exceeded our own expectations as well.

The nice thing is our customers can go right to the Web, select the configuration they want with the exact dimensions they need and get a rendering right there. That saves a tremendous amount of time for customers. When they’re happy with the configuration, they download full, native design data.

Via the embedded technology, HEB has integrated the CAD catalog directly into the homepage, thus providing a seamless transition from product information to CAD data. Customers can obtain information about the products in general quickly and easily as well as download the right model for the cylinder directly in the next step.

We have been actively involved in the ECLASS initiative for many years. Zuken's intention is to provide users with a reliable source of high-quality component information that is certified by the manufacturers. That is why CADENAS was the first choice for us.

Our engineering team loves the new tool because their workload has decreased, and our customers love it because we are providing the information they need faster and in more formats than ever before. Being easy to work with means answering questions quickly and accurately. By providing on demand access to our customers, we give them the ability to quickly and accurately answer the questions themselves. That’s something this new generation expects, and we’re meeting the challenge.

This effort is customer driven. Customers really want access to our product CAD data without drawing it themselves. All of our customers design on CAD. And they're ready to accept our data. This is a value added service that our customers need.

Our new datasheets take the guesswork out of the handoff between engineering and procurement. When an engineer finds the specific product they need, they can simply download a 3D PDF datasheet along with a CAD model. The PDF has all the key information about the product so they can easily share it with purchasing and say, ‘We need this.’ It really makes the process so much simpler.

We saw our downloads double overnight when we switched to the CADENAS 3D CAD catalog. The wider variety of formats and configurable options are key to the increase. With more options, we’re able to meet the exact needs of a larger audience.

Whilst physical connector samples are important, we also see the growing significance of ‘digital connector samples’ in the form of 3D models and resources – getting this to our customers instantly and with minimal fuss is now possible. This is a big step forward in the service we are able to provide our customers.

Brother Gearmotors’ new product configurator will greatly aid our customers in determining the ideal products for their needs. The tool it’s self provides true native CAD formats, which our users are extremely happy with. Plus, it’s great from an administration standpoint, because the new tool is easy for our team to use and fast for us make updates.

PARTcommunity supplies us with high quality leads. Approx. 80% of the requests can become customers.

CADENAS offers us the most complete package to accurately fulfill our CAD requests, instantly in nearly every format needed.

Siemens plays a pioneering role when it comes to comprehensively representing constructions as digital twins. Intelligent, native 3D CAD data of the individual components are required to simulate and optimize the virtual representation of a design in advance. Here CADENAS, with its many years of know-how in the creation of digital parts catalogs, makes another important contribution to the holistic implementation of the Industry 4.0 strategy of Siemens.

CADENAS was the obvious choice due to the ease with which we could embed configuration technology and CAD downloads into our existing website.