Chapter 13. FAQ
13.4.  System info/Support
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13.4.  System info/Support

13.4.1. Support request
13.4.2. Save to file
13.4.3. Support tools

Use Help or ? Menu > System info/Support (or F7 key) to open the dialog window PARTsolutionsSystem info [PARTsolutions system information].

Here all information relevant to Support is shown.

Among others:

  • General information such as version with Build data for example

  • PARTsolutions variables (see tip below)

    • $CADENAS

    • $CADENAS_DATA

    • $CADENAS_DATA/pool

    • $CADENAS_CLIENT

    • $CADENAS_SETUP

    • $CADENAS_USER

    • $CADENAS_DEFAULTUSER

    • $CADENAS_LICENSE

    • $CADENAS_VDAPS

    • $CADENAS_SITESETUP

    • $CADENAS_LANGUAGE

    • $OSNAME

    • $TMP

  • Operating system

  • Browser

  • Environment variables

  • Installed CAD systems

  • Driver and database information

  • License information

  • Network information

  • OpenGL information

[Tip]Tip

The variables are linked to the corresponding directories. Simply click on it to get there. (You must have the administrative rights for the respective directory.)

The functions of the buttons at the bottom of the page are described in the following sections.

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13.3.2.8. No valid license available  Home 13.4.1.  Support request