Data privacy policy

We are pleased, that you are visiting the PARTcommunity Portal. The following contains information about the collection of personal data with the use of this website:

1 Information about the collection of personal data and provider identification

Service provider pursuant to § 13 German Telemedia Act (TMG) and responsible authority pursuant to § 3 para. 7 German Federal Data Protection Act (BDSG) is CADENAS GmbH, see our imprint.

We do not collect any personal data when our websites are used, except for so-called server log files, transmitted by your browser, enabling you to visit the website. This is comprised of the following data:

IP address, date and time of the request, time zone difference to Greenwich Mean Time, content of the request, access status/http-status code, the transferred data volume, the app from which the request comes, the operating system and its interface, language and version.

This information is only collected for the sole purpose of technical administration of the websites and is not passed on to any third parties.

Moreover, we will collect personal data (e.g. e-mail address, name, phone number and company) within the operation of our websites only if you make such data available (e.g. if you register on one of our PARTcommunity Portals, register for a newsletter on our homepage, enter your email address to download CAD files or provide contact details in the settings of our apps) and if we have the authorization to do so with your consent or on the basis of a legal regulation for processing and use. Information required to render a service is indicated accordingly, any other information is voluntary. We basically use such data for the purpose of which you provided us the data, e.g. to answer your inquiry, to process your inquiry or to provide you with access to certain information or offers.

2 Use of our portal

You can register at one of our PARTcommunity portals in order to download CAD files from manufacturers. Information required to render a service is indicated accordingly, any other information is voluntary. There is a free choice of user name, with no obligation to use a clear name. For the registration, we use the so-called double-opt-in process, i.e. your registration will be finalized only after you have confirmed by clicking on a link contained in an e-mail of confirmation sent to you for this purpose. In case your confirmation does not follow in a timely manner, your registration will be deleted automatically from our data base. If you use our portal, we will store the data necessary to perform the contract. Furthermore, we will store voluntary data you have given for the duration of your use of the portal, unless previously deleted. You can manage and modify all information in the protected customer area.

3 Newsletter

If you wish to be informed about current news, trends, events as well as tips and tricks from CADENAS, you can sign up for our newsletter. Shipping and administration takes place through CANVAS GmbH, a member of the CADENAS group. For the newsletter registration, we use the so-called double-opt-in method. This means that we send a confirmation e-mail to your e-mail address and ask you to confirm your wish to receive our newsletter. You have a week’s time to confirm, otherwise your registration will be deleted automatically. As far as you confirm your wish to receive the newsletter, we will store your e-mail address until you unsubscribe the newsletter. The storage serves the purpose of sending you our newsletter on current topics about CADENAS. Required information for the sending of the newsletter is only your e-mail address. Any other information marked separately is voluntary and will be used to personalize the newsletter. Such data will also be deleted in case of cancellation.

Please note that we use Clever Reach to send our newsletter, a newsletter tool of the CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. Clever Reach provides statistical evaluation features on user behavior. The e-mail sent contains so-called web beacons for the evaluation, also referred to as tracking pixel. These are one-pixel image files, linked to the server of Clever Reach, thus making it possible to evaluate user behavior.  This takes place by the collecting of server-log files, see 1, like the time of calling up the e-mail and the corresponding IP address as well as the web beacons assigned to your e-mail address and linked with a personal ID. A user profile is created with the data obtained, in order to tailor the newsletter to your interests. This includes when you read our newsletter and which links you click onto, so as to infer your personal interests. You can object to such tracking at any time by unsubscribing the newsletter.

You have the right to revoke your consent to receiving our newsletter in the future at any time.  You can send us an e-mail or an informal letter to our address listed in the Imprint or simply unsubscribe the newsletter. You can find a link to unsubscribe in every e-mail from us, sent via the Clever Reach service.

4 Data transfer to third parties

Provided you have given your consent or if we are required by law to do so, we will transfer you personal data to the following third parties for specific purposes:

When you register on the PARTcommunity Portal of a specific manufacturer or download CAD data from manufacturers, we submit them the personal data you provided, to carry out the order. Moreover the catalog manufacturer gets personal data, e.g. your e-mail address or other contact data, if you willingly provide it to him via the contact/support function, to order a catalog or because you have a support request, etc. If you are forwarded to the manufacturer’s homepage, it is recommended to carefully read the data protection policy on the manufacturer’s homepage, before providing personal data, since this statement of data privacy does not apply to their websites.

In some instances, we make use of external providers to process your data. We have carefully selected and commissioned them in writing. They are bound to our instructions and checked upon by us on a regular basis. The service provider shall not forward the said data to third parties.

If you have provided us with your personal data, e.g. when registering on one of our PARTcommunity Portals or signing up for the newsletter, we will forward your data, if necessary, to our subsidiaries in order to answer your requests or to grant you access to certain information or offers. In this case, you will be notified about the transfer of your data to any subsidiaries.

The described recipients might be located outside of the European economic area (“third countries”), where the level of data protection is not the same as in your home country. In such cases, CADENAS will take measures to ensure a suitable level of data protection.

We will pass on your personal data to subsidiaries in third countries basically only when they have obligated themselves in EU standard contractual clauses to ensure a suitable level of data protection.

The transfer of data takes place exclusively within and in compliance with the applicable legal regulations. We will neither sell your personal data to third parties nor market in any way.

5 Use of cookies and session IDs

On various occasions, cookies are used on our apps and websites in order to provide you with targeted information and to store your search settings. Our apps and websites use cookies to the following extent: Session IDs (temporary use), persistent cookies (time-limited use), third party cookies. Cookies are small text files sent to your PC or end device from our web and normally stored on your hard drive for the browser you use. Cookies cannot run any programs nor transfer viruses onto your computer, but serve only to provide us the information needed to make your visit to our website easier and more effective. If you have an account on any of our websites, we use cookies to identify you for subsequent visits, otherwise you would have to make a new login with each visit. The stored information is saved separately from any other data that might have been provided to us. In particular, the data of cookies will not be linked with any of your additional data.

Session IDs allow the various requests by your browser to be assigned to a common session, so that your computer will be recognized when you return to the website. The session IDs are deleted when you log out or close the browser. Persistent cookies are automatically deleted after a specified period of time, which can vary depending on the type of cookie. You can, however, delete the cookies at any time in the security settings of your browser as well as configure your browser settings. e.g. to refuse third-party cookies or all cookies. Please be advised, however, that possibly then not all of the functions of this website will be available to use.

6 Use of Matomo

This website uses the web analysis service Matomo to evaluate user access.

Cookies are stored in your end device for such an evaluation. The provider saves the collected information exclusively on its server in Germany. If you prevent the storage of cookies, we will point out that you will possibly not be able to use this website in its entirety. Preventing the storage of cookies is possible via the settings in your browser or by removing the following check and thus activating the opt-out-plug. A list of all the domains affected by this setting can be found here

This website uses Matomo with the “AnonymizeIP” extension. IP addresses are thereby processed in a shortened form, excluding direct references to persons. The IP address transmitted from your browser via Matomo will not be pooled with other data we collect.

The Matomo program is an Open Source project. Third party information on data privacy is available at

7 Links to services of third parties

This statement of data privacy applies only to our websites and their subpages. Our websites can also contain links to other providers not covered by this statement. If you leave our websites via a link, it is recommended to carefully read the data protection regulations of each website that collects personal data.

7.1 Visitor counter RevolverMaps

A widget of RevolverMaps is used to evaluate user access on this website. The data from RevolverMaps is processed in Germany. With the integration of the widget on our page, cookies are not used and no IP addresses will be stored or published. Further information about the data privacy of RevolverMaps can be found at the following link:

7.2 Use of Google Maps

On our websites and apps you can use the Google Maps service to see where CADENAS branch offices or a manufacturer is located on an interactive map. In doing so information about using CADENAS wesbites or apps, including your IP address is transferred to the Google server in the US and stored there.

In its privacy policy Google commits itself not to pass on information to third parties ,however, it makes exceptions from that. This means information could be transferred to third parties, if this is legally required in the US or if third parties process data for Google. You can find Google’s privacy policy here:

You have the option to switch off the card service and to prevent data transfer to Google. Simply deactivate JavaScript in your browser. In this case, you will no longer be able to use the location display.

8 Use of our Apps

When the app is downloaded, the required information is transferred to the store from where the app was downloaded, in particular user name, e-mail address and customer number of your account, time of the download, payment information and the individual device code number. However, we have no influence here and are not responsible for this collection of data. We process the provided data insofar as necessary to download the app to your smartphone. The data will not be stored any further.

The PARTcommunity portals are also partially accessible via mobile apps for iOS/Android/Windows Phone, etc. If you install this app, your data is subject to use by the provider of the app. Your user name, password and, as the case may be, your private messages will be transmitted between the portal and the app, however not on the server of the app provider. Usage is subject to the data protection policy of the app provider.

You can find more information about the collection of personal data when using CADENAS apps here.

9 Data security

We maintain current technical measures to ensure data security, in particular for the protection of your personal data from risks during data transfers as well as the acquiring of knowledge by third parties. These measures are adjusted according to the current state of the art. All of the information you provide to CADENAS in message forms are securely transmitted using the latest internet security technology and used only for the purposes specified. We use a SSL (Secure Sockets Layer Protocol) based data transmission procedure. This protocol enables all of the data that is transmitted between your browser and our server to be fully encrypted. This protects your data from being manipulated or accessed by unauthorized third parties during transmission.

10 Rights of access and revocation

You have the right at any time to request information from us about any data stored with us as well as the origin, recipients or categories of recipients the data is forwarded to and the purpose of the storage. In case you gave your consent to use the data, the same can be revoked at any time. Please address all information and access requests as well as objections to data processing in writing or via email to the address stated in the imprint or turn directly to our data protection officer:

attn. data protection officer
Berliner Allee 28 b+c
86153 Augsburg